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	<title>Pearson Assessment Support RSS (Software Support)</title>
	<description>(Click here to view frequently asked questions related to our most common software titles. These technical pages provide a variety of ways to get answers to the most commonly asked questions.)</description>
	<link>http://www.pearsonassessmentsupport.com/support/index.php?CategoryID=5</link>
	
	
	
	<item>
		<title>unable to load graphic conversion filters</title>
		<link>http://www.pearsonassessmentsupport.com/support/index.php?View=entry&amp;EntryID=4216</link>
		<description>Attempts to run a report using the WAIS IV Writer in PCC-2 and receives following error message.
 Document-word pad 
Microsoft Word 97 conversion 
unable to load graphic conversion filters. continue with document conversion.
 Hits yes and...</description>
		<category>Software Support/— W —/WAIS/WAIS-IV Report Writer</category>
		<pubDate>Wed, 18 Aug 2010 11:13:18 -0500</pubDate>
	</item>
	
	<item>
		<title>What is the age range for the WIAT-III and is it appropriate for use with college students and graduate students?</title>
		<link>http://www.pearsonassessmentsupport.com/support/index.php?View=entry&amp;EntryID=3808</link>
		<description>Version 1.0.0 of the WIAT-III Scoring Assistant was released to accommodate ages 4:00 - 19:11 years of age. WIAT-III Adult Norms is available now, with an expanded age range of 20:00 - 50:11. This is a free update for users whom...</description>
		<category>Software Support/— W —/WIAT/WIAT-III Scoring Assistant</category>
		<pubDate>Sat, 31 Jul 2010 21:07:29 -0500</pubDate>
	</item>
	
	<item>
		<title>Error extracting support files, access denied</title>
		<link>http://www.pearsonassessmentsupport.com/support/index.php?View=entry&amp;EntryID=1090</link>
		<description>Error Description:
 
Error extracting support files, access denied

 
Resolution:
 
 
 If you are receiving the message Error extracting support files, access denied, you may need additional rights to install the software. The software...</description>
		<category>Software Support/— W —/WAIS/WAIS-III WMS-III WIAT-II SA</category>
		<pubDate>Fri, 09 Jul 2010 09:44:15 -0500</pubDate>
	</item>
	
	<item>
		<title>WAIS _RO: CreateVIQPIQFOOTERRECORD, Error#: 3265/ Error Line: 0  Item cannot be found</title>
		<link>http://www.pearsonassessmentsupport.com/support/index.php?View=entry&amp;EntryID=1054</link>
		<description>Error Description:
The full error is &quot;WAIS _RO: CreateVIQPIQFOOTERRECORD, Error#: 3265/ Error Line: 0 Item cannot be found in the collection corresponding to the requested name or ordinal. Item cannot be found in the collection requested name or...</description>
		<category>Software Support/— W —/WAIS/WAIS-III Canadian Scoring Assistant</category>
		<pubDate>Fri, 09 Jul 2010 09:38:14 -0500</pubDate>
	</item>
	
	<item>
		<title>Crystal report error at report</title>
		<link>http://www.pearsonassessmentsupport.com/support/index.php?View=entry&amp;EntryID=1055</link>
		<description>Error Description:
 
Crystal report error at report 
WAISIII_ASRO.clsSummaryRepor t - CreateReport Error Number: 429 / Error Line: 3006, Active X component cannot create object 
[ waisiii asro clssummaryreport 429 3006 activex crystal ]
 

...</description>
		<category>Software Support/— W —/WAIS/WAIS-III Canadian Scoring Assistant</category>
		<pubDate>Fri, 09 Jul 2010 09:32:35 -0500</pubDate>
	</item>
	
	<item>
		<title>Archive and Restore Data</title>
		<link>http://www.pearsonassessmentsupport.com/support/index.php?View=entry&amp;EntryID=1052</link>
		<description>How To Archive and Restore Data: 
 The WAIS-III Canadian Scoring Assistant software provides a way for you to archive old data. Once the data is archived it can be restored at any time. The Archive Data option provides an easy-to-use wizard that...</description>
		<category>Software Support/— W —/WAIS/WAIS-III Canadian Scoring Assistant</category>
		<pubDate>Fri, 09 Jul 2010 09:26:53 -0500</pubDate>
	</item>
	
	<item>
		<title>Error 20009, Error line 240, cannot read from or write to a file 3-701</title>
		<link>http://www.pearsonassessmentsupport.com/support/index.php?View=entry&amp;EntryID=564</link>
		<description>Error Description:
Error 20009, Error line 240, cannot read from or write to a file 3-701 
Runtime error 5 invalid procedure call
Resolution:
 Please do the following to resolve your issue.

   Go to http://www.pearsonassessmentsu...</description>
		<category>Software Support/— C —/CELF/CELF-4 Scoring and Report Assistant</category>
		<pubDate>Tue, 06 Jul 2010 13:38:09 -0500</pubDate>
	</item>
	
	<item>
		<title>The Microsoft JetEngine Cannot Find the Input table or Query &quot;qapptestResponse&quot;</title>
		<link>http://www.pearsonassessmentsupport.com/support/index.php?View=entry&amp;EntryID=520</link>
		<description>Error Description:
The Microsoft JetEngine Cannot Find the Input table or Query &quot;qapptestResponse&quot;

Resoluti on:
 
 
 If you recieve the error message, &quot;The Microsoft JetEngine Cannot Find the Input table or Query qapptestResponse&quot;, it could...</description>
		<category>Software Support/— C —/CELF/CELF-4 Scoring Assistant</category>
		<pubDate>Tue, 06 Jul 2010 08:32:24 -0500</pubDate>
	</item>
	
	<item>
		<title>The wizard was interrupted before CELF-4 could be installed</title>
		<link>http://www.pearsonassessmentsupport.com/support/index.php?View=entry&amp;EntryID=566</link>
		<description>Error Description:
The wizard was interrupted before CELF-4 could be installed
 

 
Resolution:
 
 
 Install problems with CELF-IV Report Writer with Scoring Assistant: Error, &quot;The wizard was interrupted before CELF-IV could be...</description>
		<category>Software Support/— C —/CELF/CELF-4 Scoring and Report Assistant</category>
		<pubDate>Fri, 02 Jul 2010 13:53:35 -0500</pubDate>
	</item>
	
	<item>
		<title>ModMain main operation must use an updateable query -2147467259 line 35</title>
		<link>http://www.pearsonassessmentsupport.com/support/index.php?View=entry&amp;EntryID=568</link>
		<description>Error Description:
ModMain main operation must use an updateable query -2147467259 line 35
 

 
Resolution:
 
 
 Please do the following to resolve your issue.
1. Go to http://www.pearsonassessmentsu pport.com/support/ 
2. Click on the...</description>
		<category>Software Support/— C —/CELF/CELF-4 Scoring and Report Assistant</category>
		<pubDate>Fri, 02 Jul 2010 13:51:45 -0500</pubDate>
	</item>
	
	<item>
		<title>Installing 32-bit products on a 64-bit OS</title>
		<link>http://www.pearsonassessmentsupport.com/support/index.php?View=entry&amp;EntryID=3951</link>
		<description>Only 64 bit products should be installed on Windows 64 bit operating system. For a current list of offered 64 bit products please go to:
 http://www.pearsonassessmentsu pport.com/support/index.php?Vi ew=files&amp;CategoryID=225
 Select either...</description>
		<category>Software Support/— P —/PsychCorpCenter</category>
		<pubDate>Fri, 02 Jul 2010 13:19:27 -0500</pubDate>
	</item>
	
	<item>
		<title>Error Number -2147206429/Error Line:0, Description: Invalid TLV record</title>
		<link>http://www.pearsonassessmentsupport.com/support/index.php?View=entry&amp;EntryID=296</link>
		<description>Error Description:
Error Number -2147206429/Error Line:0, Description: Invalid TLV record
 
Resolution:
 
 
 This error occurs during report generation and has been included as a fix in the Brown Attention-Deficit Disorder Scales Scoring...</description>
		<category>Software Support/— B —/Brown ADD Scales</category>
		<pubDate>Fri, 02 Jul 2010 13:17:11 -0500</pubDate>
	</item>
	
	<item>
		<title>Error 13001: Product not registered with the FLEXnet Connect</title>
		<link>http://www.pearsonassessmentsupport.com/support/index.php?View=entry&amp;EntryID=3601</link>
		<description>Error Description:
Error 13001: Product not registered with the FLEXnet Connect
Resolution:
 On the internet please go to http://www.pearsonassessmentsu pport.com/support/index.php?Vi ew=files&amp;CategoryID=261&amp;#1 60;and click on Software Update...</description>
		<category>Software Support/— P —/PsychCorpCenter</category>
		<pubDate>Fri, 02 Jul 2010 13:16:40 -0500</pubDate>
	</item>
	
	<item>
		<title>The system cannot open the device or file specified</title>
		<link>http://www.pearsonassessmentsupport.com/support/index.php?View=entry&amp;EntryID=1463</link>
		<description>Error Description:
The system cannot open the device or file specified
 
Resolution:
 
 
 Please go to http://www.pearsonassessmentsu pport.com/support/index.php&amp;#1 60;and select your windows platform and then other products. Locate the...</description>
		<category>Software Support/— N —/NEPSY/NEPSY-II Scoring Assistant</category>
		<pubDate>Fri, 02 Jul 2010 13:12:36 -0500</pubDate>
	</item>
	
	<item>
		<title>Unable to communicate with server</title>
		<link>http://www.pearsonassessmentsupport.com/support/index.php?View=entry&amp;EntryID=67</link>
		<description>Error Description:
Unable to communicate with server, Cannot establish a connection, Press Yes to retry or press No to display an alternative method
 

 
Resolution:
 
 
If you are installing the CELF-IV and you do not have an Internet...</description>
		<category>Software Support/— C —/CELF/CELF-4 Scoring Assistant</category>
		<pubDate>Fri, 02 Jul 2010 13:05:44 -0500</pubDate>
	</item>
	
	
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