http://pearsonassessmentsupport.com/support/ http://pearsonassessmentsupport.com/support/index.php?View=entry&EntryID=4470 Having issues with your Pearson account in Firefox 9? Here’s how to go back to Firefox 8: Download the Firefox 8 installer by going to ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/8.0.1/win32/en-US/Firefox Setup 8.0.1.exe and... Wed, 11 Jan 2012 09:41:12 -0600 http://pearsonassessmentsupport.com/support/index.php?View=entry&EntryID=4029 WIAT-III Scoring Assistant Compatible with: Windows 7 32-bit and 64-bit Windows Vista 32-bit and 64-bit, Windows XP Minimum System Requirements 400 MHz processor 256 MB RAM; more memory improves performance 2 MB video card... Wed, 04 Jan 2012 14:43:50 -0600 http://pearsonassessmentsupport.com/support/index.php?View=entry&EntryID=4469 Grade-based norms are not available for examinees above the age of 19:11. When running a Clinician Report, norms data is selected automatically and set to Age if the examinee age is greater than 19:11. If the examinee is between the ages of... Wed, 28 Dec 2011 03:11:51 -0600 http://pearsonassessmentsupport.com/support/index.php?View=entry&EntryID=3965 The WIAT-III Scoring Assistant is the computer component of the WIAT-III assessment. The WIAT-III software includes an integrated Scoring Guide; which assists users in determining scores for items and components and/or subtests related to the... Wed, 28 Dec 2011 02:36:49 -0600 http://pearsonassessmentsupport.com/support/index.php?View=entry&EntryID=3797 Compatible with: Windows 7 32-bit and 64-bit Windows Vista 32-bit and 64-bit, Windows XP Minimum System Requirements 400 MHz processor 256 MB RAM; more memory improves performance 2 MB video card capable of 800x600 resolution... Wed, 28 Dec 2011 02:34:15 -0600 http://pearsonassessmentsupport.com/support/index.php?View=entry&EntryID=3967 To access the Data Export function for WIAT-III, select Tools | Export | WIAT-III. Data may be exported for statistical manipulation. Instructions for exporting data are located in the PCC-II Help - Export topic. After data has been exported,... Wed, 28 Dec 2011 02:23:00 -0600 http://pearsonassessmentsupport.com/support/index.php?View=entry&EntryID=4458 When a candidate is assigned an assessment to complete, you have the following options for allowing them access to the assessment: You may allow them to launch the assessment from the link provided in their assignment email. In this case, the... Mon, 05 Dec 2011 10:52:56 -0600 http://pearsonassessmentsupport.com/support/index.php?View=entry&EntryID=4408 In order to keep track of all candidates who took an assessment via a Custom URL you can place them into a Group. To place Custom URL candidates into a group: Create the group in one of the following ways: ... Mon, 05 Dec 2011 10:32:47 -0600 http://pearsonassessmentsupport.com/support/index.php?View=entry&EntryID=4406 Custom URLs are available to Standard and Professional level clients. To create a custom URL: Go to Assign | Custom URL. Click on the Add New Custom URL button. You will see a page like the one shown below: ... Mon, 05 Dec 2011 10:22:41 -0600 http://pearsonassessmentsupport.com/support/index.php?View=entry&EntryID=4459 Is there a Privacy Policy for this System? Yes. The Privacy Policy is attached. The Privacy Policy explains how personally identifiable information is collected, handled and used. Where will examinee data be stored? Examinee data... Tue, 15 Nov 2011 09:21:17 -0600 http://pearsonassessmentsupport.com/support/index.php?View=entry&EntryID=4446 Users with a professional-level account will have access to items on the Reports panel. This article describes the Assessment - Candidate Status report. Click here to see a example report. The Candidate Status report displays the status of a... Tue, 01 Nov 2011 07:42:45 -0600 http://pearsonassessmentsupport.com/support/index.php?View=entry&EntryID=4424 The pan system sends out emails automatically upon certain event occurrences. Some common automatic emails are: Tester Assigned - Sent to the candidate when they are assigned a test. The email contains a link to the... Tue, 18 Oct 2011 10:37:21 -0600 http://pearsonassessmentsupport.com/support/index.php?View=entry&EntryID=4448 An assessment goes through the following "life cycle" in the system: An assessment is ASSIGNED to a candidate. The candidate COMPLETES the assessment. The user VIEWS the assessment results report. If, for some reason, the... Tue, 11 Oct 2011 11:44:00 -0600 http://pearsonassessmentsupport.com/support/index.php?View=entry&EntryID=4449 This article is used to log information about error messages that have been received and causes and solutions for the errors. There are entries for the following error messages: Technical Support Contacted error An Error Occurred ... Fri, 30 Sep 2011 08:44:45 -0600 http://pearsonassessmentsupport.com/support/index.php?View=entry&EntryID=4442 Group Management functionality is accessible to professional-level users. Group Management provides the ability to: Create or Modify a Group View Assigned and Completed Results by Group Search for Candidates by Group when Assigning an... Tue, 27 Sep 2011 11:36:38 -0600